Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
8.2/10
Great
Rooms
8.2
Location
8.8
Service
6.2
Dining
5.4
Guest reviews
8.2/10
based on 5 reviews
8.4
8.4/10 based on 131 reviews
Christian
United States of America,
March
2025
6.2/10
My stay at the Golden Hot Spring Hotel had its ups and downs. The room was huge and super comfortable, but the service could’ve been friendlier. The location was a major highlight, as it was superb for wandering around and enjoying the surrounding thermal waters.
Rooms
8.0
The room I had was a superior double, big and well-equipped. It felt luxurious and cozy.
Service
5.0
While the staff tried to be helpful, one interaction was pretty unfriendly when I asked about the 6pm check-in. They mentioned it was clearly stated on the booking website.
Location
9.0
The hotel's location is really good for walking around the valley of thermal waters. It's just behind the Beitou Hot Spring Museum and right across from a beautiful big park.
Dining
5.0
Dining left a bit to be desired. The breakfast timing was tricky, and the options weren't great, especially by western standards.
Facilities
6.0
The hotel offered solid facilities like dry cleaning and free valet parking, but I found it difficult to get a taxi around the area.
Alexander
United States of America,
February
2025
7.0/10
My stay at the Golden Hot Spring Hotel was relaxing, with a comfortable room and a great location near several attractions. However, the dining options were a bit limited for my taste, especially for Western meals.
Rooms
9.0
The room with the king bed was huge and comfortable, and it looked exactly like the photos on the website.
Service
7.0
The staff was quite polite and helpful in showing me the types of rooms and facilities available, though they seemed to know nothing about my Booking details.
Location
10.0
The location was superb, just behind the Beitou Hot Spring Museum and right across from a beautiful park, making it easy to explore the area.
Dining
6.0
The dining experience was simple and nice, but the selection was quite poor for Western standards. Breakfast timing was important to get the best options.
Facilities
8.0
Facilities like dry cleaning and tours/ticket assistance were useful, and I appreciated the free valet parking.
Douglas
United States of America,
February
2025
7.0/10
My stay at the Golden Hot Spring Hotel was a mixed experience. The room with a huge hot spring tub was wonderful and cozy, but the check-in process left something to be desired. The location was great for exploring the area, although the dining options were limited.
Rooms
9.0
The room was very comfy with a big hot spring tub right by the window, perfect for two people. Having both a hot spring and a bathroom was a great touch.
Service
6.0
While the staff was polite, I was disappointed that they informed me in an unfriendly way about the strict 6 pm check-in. They did allow me to check in earlier, which was helpful.
Location
8.0
The hotel was very close to the Beitou Hot Spring Museum and nearby attractions, making it easy to explore the valley of thermal waters. However, the area felt a bit small.
Dining
5.0
Dining options were not too excellent. They provided some basic meals, but I found the choices a bit poor, especially compared to western standards.
Facilities
7.0
The hotel facilities included dry cleaning and assistance with tours and tickets, which was convenient. However, finding a taxi was quite difficult, and I had to walk to the metro station.
Eric
United States of America,
February
2025
6.4/10
I had a pleasant stay at the Golden Hot Spring Hotel with its superb location close to attractions and easy access to metro. The room was spacious and included a nice hot spring bathtub. However, the dining options were basic, and I found it a bit challenging to find taxis around the hotel.
Rooms
8.0
My room was just opposite the elevator and spacious enough for three. I particularly enjoyed the hot spring bathtub, which was a highlight of my stay.
Service
7.0
Most of the staff were friendly and helpful, although one person was a bit unfriendly about the check-in time, which was clearly stated on the booking site.
Location
9.0
The hotel's location is fantastic; it's close to attractions, restaurants, and the metro station, just behind the Beitou Hot Spring Museum and right across from a beautiful park.
Dining
6.0
The breakfast was acceptable but not too excellent, and I think there could have been better options available.
Facilities
8.0
The hotel offered useful facilities like dry cleaning and tours/ticket assistance, which I found convenient during my stay.
Bill
United States of America,
December
2024
6.6/10
I had a mixed experience at Golden Hot Spring Hotel. The spacious room with a big hot spring tub was a highlight, but the service could have been friendlier. The location is beautiful, perfect for exploring the valley, although reaching public transport was a bit of a hassle.
Rooms
7.0
My room was large and came with a really big hot spring tub, which was awesome. However, I felt the overall space was a bit cramped since the toilet was in a separate room behind the main bathroom.
Service
6.0
The staff was kind enough to let me check in early when I arrived around 2-3 pm, but they mentioned the 6 pm check-in time in a not-so-friendly way, which was a bit off-putting.
Location
8.0
The hotel is in a nice, quiet area right across from a beautiful park, which I loved exploring. It felt relaxing walking around the valley of thermal waters, but the hotel itself is not huge.
Dining
5.0
Breakfast was pretty basic and I had to make sure to hit the right timing. Finding a taxi around the hotel was tough, so I ended up walking to the MRT station, which was a bummer.
Facilities
7.0
The facilities were decent, with options like dry cleaning and tour assistance, but nothing stood out as really good.